Tips & FAQ

This FAQ page contains questions that customers often have, the first question is most common

Ways To Avoid Costly Data Recovery

Backup Your Files to Avoid Costly Data Recovery Each year, many individuals and Brisbane businesses alike lose important files as a result of hard drive failure. These files include photos,…

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The Best Anti Virus Software For PC Windows & Mac – A Computer Technicians Perspective

The Best Antivirus Software For PC A Computer Technicians’ Perspective We’ve Tested & Compared The Best Antivirus Software For PC & Mac in Australia.

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Methods Of Recovering Data From A Hard Drive

So What Are The Methods Of Recovering Data For Brisbane Businesses? Computer Fixperts, which is a Brisbane data recovery business outlines below in this article the many available methods of recovering data…

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Frequently Asked Questions

How long will my repair/service take?

We repair most Iphone and other devices within 45 minutes or while you waiting. For other faults devices such as desktop, Laptop, Mac and others, we offer a 24 hour priority service. Unless If we need to order parts then we can normally get these next day delivery. We realise how difficult being without your device can be and we will always try to get it back to you as quickly as possible.

How much will my repair cost me?

We will always offer you a fixed price for the repair, for example if your laptop screen needs replacing we will give you a total price for the work before starting. We don’t want you to have any nasty surprises; we want you to know exactly what your repair will cost before we complete the work.

Why would I want to use you when I could go to a big brand high street store such as Apple Store?

Offering a personal repair service is on top of our list; you will speak directly to the person working on your computer so you can explain the situation in detail. We turnaround repairs quickly, we don’t send anything away to service centres and we don’t quote 5+ days for repairs. We don’t charge any upfront costs, you only pay for work once it’s completed and when you are happy with it.

Can you replace cracked/damaged laptop screens?

Absolutely, we repair laptop screens all the time and it’s much cheaper than buying a new laptop. Contact Us for a quick quote, we have the majority of laptop screens in stock and can normally replace your screen the same day!

I’m worried about my data, is it safe?

We will always take great care in looking after your data. We conform to the Data Protection Act and any data we hold is held in strict confidence. We undertake work for a number of local businesses including solicitors and high street shops and understand how important personal data is. Any customer data that is stored is always stored password protected and in encrypted format. We always advise if possible you take a backup of any data on your computer prior to any work being undertaken and we can discuss any backup options with you if needed.

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